Indigo Baggage Info

IndiGo allows free Checked Baggage up to 20kgs per adult and child (any Customer above 2 yrs of age). Free checked baggage allowance for travel to and from Dubai and Muscat is up to 30kgs per adult and child. The dimensions of the checked Baggage should not exceed 158 cm (62 inches) in overall dimensions (L+W+H). Maximum weight allowed in one piece of bag is 32 Kilos.

Customers accompanying infants are allowed an additional piece of checked in baggage weighing upto 7 Kgs, not exceeding above size. A flat rate per kilogram as shown in the below grid based on departure station per Sector (inclusive of service tax and cess) would be charged towards excess Baggage.

Additional charges levied by Airport may apply in certain cases.

Note: Passengers can also choose to book pre-paid excess baggage up to 6 hours prior to the scheduled departure of their flight via our website or call centre. International travellers can book pre-paid excess baggage of 5 kg for INR 2000 and 10 kg for INR 4000. Pre-paid excess baggage cannot be purchased for ex-Dubai flights currently.

Upon delivery of the Customers’ Baggage which they wish to check unto IndiGo, IndiGo will take custody of, and issue a Baggage identification tag for, each piece of Checked Baggage.

Checked Baggage must have the Customer’s name or other personal identification affixed to it.

IndiGo will levy a fee for any Special Baggage like Sports/Skiing equipment, golf bags, bicycle, surf boards, LCD and LED TVs of size more than 39 inches, and all other large and/or odd-sized items, including cartons, whose dimensions (L + W + H) exceed 158 cms (62 inches), submitted as Checked Baggage. This fee will be applied over and above any Excess Baggage charges that might be applicable. The fee will apply per piece of Checked Baggage, per Sector, (inclusive of service tax and cess, if applicable) as per below grid. The weight of such baggage will be considered part of the permissible baggage allowance and standard excess baggage charges, if applicable, will be levied.

Maximum two (02) LCD / LED TVs can be carried by one passenger in checked in baggage.IndiGo’s rules for carriage of LCD / LED TVs on board its flights are as under:

• Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches, with weight of one TV not to exceed 32 kilograms
• For passengers carrying one TV, the checked-in baggage weight (including that of the TV) in excess of the free baggage allowance will be charged at the applicable Excess Baggage rate. Further, LED / LCD TV of size more than 39 inches will attract additional handling charges, as detailed in the grid above.
• For passengers carrying two TV’s, the checked-in baggage weight (including that of both the TV’s) in excess of the free baggage allowance will be charged at the applicable Excess Baggage rate. Further, IndiGo will levy additional handling charges on carriage of the 2nd TV irrespective of size of the TV, at the rate applicable to TVs of size more than 39 inches, as detailed in the grid above.
• Carriage of TVs shall also be governed by other applicable terms and conditions contained in IndiGo’s Conditions of Carriage with regard to carriage of fragile items, etc.

Checked Baggage will, whenever possible, be carried on the same aircraft as the Customer, unless IndiGo decides for safety, security or operational reasons, to carry it on an alternative flight. If the Checked Baggage is carried on a subsequent flight, IndiGo will deliver it to the Customer, unless applicable law requires the Customer to be present for customs clearance.

IndiGo does not connect Baggage to other airlines. Customers deplaning from one IndiGo aircraft and boarding IndiGo or another airline must collect their Checked Baggage and report to other airline. Customers must ensure that there is enough time gap between two flights while making a Booking involving a change of airplanes or carriers at a point of Stopover.